There are 2 scenarios, depending on the product you purchased :
Your package is shipped at your own risk, but a special care is taken to protect the prints :
The prints are packed in tissue paper to prevent scratches, and a plastic film to prevent moisture.
Then the prints are placed flat in a reinforced box, or in a cardboard tube (depending on the size and the quantity of prints).
IMPORTANT: Be careful, if the package is damaged, you must refuse it for return to the laboratory. I will replace it.